Big data analytics

Big data analytics

Project Overview

Cleanse millions of records of data which were broken, mismatched or junk from Salesforce, Marketo, Zendesk, Jira and Intaact from external sources and create a data warehouse to develop reports on the fly, and to archive older data.

Client Profile

Our client is a SaaS company from US providing enterprise products, services, and technical support for the open-source web content management platform called Drupal

Norjimm Solution

Developed a data warehouse as a cloud platform, leveraging webhook for live update of data warehouse for concurrent and parallel ticket updates using the Slow Queue Service from Amazon and developed a custom report to be available round the clock considering the latest updates happening on each single ticket in the hands of multiple agents.


  • One time and Incremental data extraction and update
  • SQS Services
  • Webhook Implimentation
  • Syslogging
  • Realtime reporting
  • Data Archiving


  • Laravel
  • MySQL
  • WebHooks
  • SQS
  • ETL
  • Data Warehousing
  • Artisan Command
  • Syslog
  • Cron Job

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